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Why is my order still showing as processing?

Orders normally remain in the processing stage for 24 to 48 hours while they are being prepared, checked and packed for dispatch.

Once your order has been shipped, its status will update and you will receive a shipping confirmation email containing your tracking number.

Orders placed during weekends, holidays or particularly busy periods may take slightly longer to process.

If your order has been processing for longer than 48 hours, contact Customer Support at contact@tryhealthway.com with your full name and order number.