Help Center
How can we help? šŸ‘‹

My tracking says delivery was attempted

A delivery attempt means the last-mile shipping company tried to deliver your parcel but was unable to complete the delivery.

This may happen because:

ā— Nobody was available to receive the parcel.

ā— The driver could not access the property or building.

ā— The delivery address was incomplete or difficult to locate.

ā— A signature or additional delivery instruction was required.

You must contact the last-mile shipping company directly to arrange redelivery, provide delivery instructions or collect your parcel.

If you need help identifying the last-mile shipping company, contact contact@tryhealthway.com. We can provide the carrier's name, your tracking number and its contact information. Any redelivery or collection arrangement must then be made directly with the carrier.