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I entered the wrong email address when ordering

If you entered an incorrect email address at checkout, your order may still have been placed successfully, but you may not receive your order confirmation, tracking updates or VIP Membership information.

Contact Customer Support at contact@tryhealthway.com and provide:

ā— Your full name. ā— Your order number, if available. ā— Your delivery address. ā— The incorrect email address entered at checkout. ā— The correct email address you would like to use.

Our Customer Support team will help locate your order, update your email address and resend any important order or membership information.

If your order includes a VIP Membership, correcting the email address will also help ensure that you can access the VIP Portal using the correct email.

Access the HEALTHWAY VIP Portal - Click here

Our team is available from 8am to 8pm EST, Monday to Sunday, and aims to respond within three hours during support hours.